Archive for March, 2011

Mar
23

The ‘F’ word as a way of life

If you ever watch an American TV series that is shown on public television, you will notice something very unique about it…there is no use of the ‘F’ word, ever. In our workplaces and personal lives I am advocating the use of another profound ‘F’ word. An ‘F’ word that has for a very long time been BANNED from our workplace vocabulary. In fact if you mention this word in your workplace you will be looked at strangely and people will avoid you and walk out of rooms when you enter. And it all has to do with resolving conflict.

Mar
07

Being cruel to be kind…in the workplace

In human interactions, there is no greater skill or ability you can possess than the ability to tell someone something they do not wish to hear and have them be a better person for having heard what you said.