Posts Tagged ‘workplace’


Putting the brakes on, in time.

Thoughts and ideasIn my last blog I talked about how the pre-frontal cortex (PFC), the thinking, rational, problem-solving part of the brain, is also responsible for “putting the brakes on” inappropriate behaviour. And so, you have your PFC to thank for stopping you from telling your boss what you really think of her. However, under duress, when the emotional parts of your brain are strongly engaged, your PFC doesn’t always step in in time to stop you from blurting out that insult.

So what can be done to reign in those emotional responses that you might regret the next day (er…minute)? Here’s one method:

“Use your words”; something you might tell a 3-year-old struggling with emotional control may also have a surprising effect on dampening emotional responses in adults. Researchers have found that when confronted with an emotional individual, simply labelling the emotional state of that person lessens the individual’s own emotional reaction to that individual. In fact, the part of the PFC thought by some researchers to be crucial in self-regulation shows increased activation during this task compared to when the emotional individual is just observed, and, crucially, the emotional centre of the brain, the amygdala, shows reduced activity during this task.

Now, I’m not saying you should verbally label your aggressor’s emotional state. Saying, “you’re angry” to someone who’s angry probably isn’t going to dispel any of their anger. But labelling your own emotions could just save the day. It’s also no good to beat yourself up over the fact that you’re feeling fearful or angry yourself (“damn it, I’m angry again”). The point of the task is to label how you’re feeling in a detached, non-judgemental way (“oh, I’m feeling angry”).

It’s one thing to be able to label your emotions after the event, and an entirely different thing to be able, in the heat of the moment, to automatically label how you’re feeling. My advice is to practise, practise, practise. The best chance you have of pulling this off is by becoming good at acknowledging (non-judgementally) your emotions and thoughts on a daily basis. Then forgive yourself if it doesn’t come easy in the heat of the moment. It’s only human to feel!

If you encounter persistent behavioural problems in your work-place, contact us at Beyond IQ.


Human Captial Management

For those of you who know what we at Beyond IQ do, you know that we do extraordinary workshops around behavioural change.

How do we do this?

We have a way of getting people to look at themselves like never before. Our aim always is to empower our participants to realise their full potential. To let go of their previously held beliefs about who they are and what they are capable of. We are essentially interested in getting participants to realise their greatness.

Why would we be interested in this as our aim from every workshop?

Because, we believe that when people realise their greatness (their full potential), they let go of petty squabbles, negative opinions they hold of others, and habits that don’t serve them and they begin to replace those old habits with new ones that improve the outcomes from their actions.

As we change the way we behave towards others, they change the way they behave towards us. First though, we need to change the way we behave towards ourselves. That process starts in our thoughts and culminates in our actions. As all behaviour does. It’s not rocket science, but there is a science to it.

The next time you see people in your workplace behaving badly towards each other, remember Beyond IQ and call us or email us, hell just email us now because prevention is better and cheaper than cure! Human capital management is what we do best.


5 tips for getting to know your boss; and your staff

business peoplePeople under-estimate the importance of getting to know their boss and a lot of the time even when they want to, they don’t know how to get close enough to get to know them. In fact, a lot of the time people are afraid to get too close because of fear of sexual harassment and this goes both ways. The end result, workplaces where no-one knows each other and are living in fear of human interaction.